The Android app team improved one of their core features—searching for articles on Wikipedia. Along the way of making discovery more intelligent, personalized and efficient, we experienced a surprise.
Using remote international research to ensure diverse user groups are represented at the earliest stages of product development
Making design research more accessible to our wiki project contributors and to the global design community
How making page issues more visible on Wikipedia mobile helps foster trust and participation
Whilst this design team has always been a fully remote team, they annually get together in person for a few days somewhere in the world for a team offsite, but this year, all travel was cancelled!