Online Social Behavior
Examining the prosocial and disruptive dimensions of online culture - on and off-wiki
This initiative focuses on understanding a wide range of social behaviors on the Wikimedia projects and on other digital platforms, with the goal of identifying and amplifying patterns of healthy engagement and of tracking and mitigating socially destructive norms, practices and policies. The studies here include original ethnographic work and quantitative studies as well as literature reviews of prior industry and academic research.
HabLatAmA cross country study on the internet skills, habits, and behaviors of youth in Latin America.
Content Moderation ExplainedAn overview of how a global community of volunteer moderators determine which contributions to Wikipedia are accepted and rejected.
Interpersonal Communication on WikipediaThis project seeks to understand more about interpersonal communication and coordination within the Wikipedia community, in particular the role of talk pages in creating and maintaining Wikipedia’s content.
Community Health SurveyAn inquiry into the unique challenges faced by volunteer administrators in conflict resolution situations and what types of resources would be most beneficial to this work.
Harassment on Arabic WikipediaThis study aimed to establish a baseline understanding of the frequency of harassment, trolling, and threatening communicative practices on Arabic Wikipedia, to explore the effects of these practices on editing and community health, and to guide future investigation and strategic decisions for the Anti-Harassment Tools team.